Service Details
Data Entry
Once the request is received, data entry into our client’s system is the first and a very important step to initiate the ROI process. It basically requires entering information from the request into our client’s portal that is typically used for three main purposes:
- Keeping the logs of each valid/invalid request.
- Calculating & sending out invoices.
- Releasing verified & accurate PHI.
At AMI, we guarantee a 0% error rate, with internal QA resources doing 100% checks daily.
Medical Billing
Our medical billing services help healthcare providers maximize revenue cycle efficiency. We handle claims processing, denials management, patient statements, and payment posting to reduce delays and ensure accuracy.
- Accurate claim submissions
- Faster reimbursements
- Reduced claim rejections
Medical Transcription
We provide accurate transcription of physician dictations, patient histories, consultations, and diagnostic reports with a quick turnaround time, ensuring compliance with HIPAA standards.
- 99% transcription accuracy
- HIPAA compliant process
- Fast turnaround times
Contact Center
Our 24/7 healthcare contact center ensures smooth communication with patients, providers, and requestors, managing inquiries, appointments, and follow-ups with efficiency.
- 24/7 patient support
- Appointment scheduling
- Multilingual support
ROI Support
Our ROI (Release of Information) support team manages the entire request lifecycle—from validation to delivery—ensuring security, compliance, and timeliness.
- HIPAA compliant processing
- Quick turnaround on requests
- Secure PHI release